Terms of service

Last updated: August 2025

By accessing and using the Peptidal website and purchasing our products, you agree to be bound by these Terms & Conditions.

1. Research Use Only

All products sold by Peptidal are intended strictly for research purposes only. Our peptides and research compounds are:

  • Not for human consumption or therapeutic use
  • Not intended to diagnose, treat, cure, or prevent any disease
  • Supplied for laboratory research and scientific study only
  • Not evaluated by the MHRA, FDA, or other regulatory authorities

2. Eligibility

By purchasing from Peptidal, you confirm that you are:

  • A qualified researcher or acting on behalf of a research institution
  • Over 18 years of age
  • Purchasing products for legitimate research purposes only
  • Compliant with all applicable laws and regulations

3. Orders & Payment

  • All prices are in British Pounds (GBP) and include VAT where applicable
  • Payment must be received before dispatch
  • We reserve the right to refuse or cancel orders at our discretion
  • Order confirmation does not guarantee product availability

4. Shipping & Delivery

  • Delivery times are estimates and not guaranteed
  • Risk of loss passes to the buyer upon dispatch
  • We are not liable for delays caused by courier services
  • Shipping costs are non-refundable

5. Returns & Refunds

Peptidal upholds the highest standards of quality assurance throughout our operations. Given the specialised and delicate characteristics of our peptide products, we do not offer product returns. Should you receive an order containing missing items, incorrect products, or items that have been damaged during transit, we encourage you to contact our team at customerservice@peptidal.co.uk. Our customer service specialists are dedicated to ensuring you receive exceptional product quality, comprehensive support, and reliable delivery service.

Order modifications or cancellations must be requested via email prior to despatch. Once your package has entered the shipping process, we cannot accommodate cancellation requests. For enquiries or issues related to your purchase, please contact us directly at customerservice@peptidal.co.uk. Our team is ready to provide swift and comprehensive assistance.

We appreciate your trust in Peptidal.

6. Product Quality & Warranty

  • Products are sold "as is" without warranty
  • We guarantee >98% purity as stated
  • Storage and handling instructions must be followed
  • No warranty for products stored improperly

7. Limitation of Liability

Peptidal shall not be liable for:

  • Any misuse of products
  • Indirect, consequential, or incidental damages
  • Loss of profits or business interruption
  • Claims exceeding the purchase price

8. Intellectual Property

All content on this website is protected by copyright and remains the property of Peptidal.

9. Privacy & Data Protection

Your personal information is handled in accordance with our Privacy Policy and UK GDPR requirements.

10. Governing Law

These terms are governed by English law and subject to the exclusive jurisdiction of English courts.

11. Changes to Terms

We reserve the right to modify these terms at any time. Continued use constitutes acceptance of revised terms.

12. Contact Information

For questions regarding these terms:

  • Email: customerservice@peptidal.co.uk
  • Address: 

Important: These products are for research use only. Misuse may result in serious health consequences and legal liability.