Contact information

Contact Information

Get in Touch We're here to help with all your research peptide enquiries. Our team is ready to assist with product information, orders, and technical support.

Contact Details

  • Email: customerservice@peptidal.co.uk
  • WhatsApp: +44 7449 247 933
  • Address: Office G29, Amber Court, William Armstrong Drive, Newcastle Upon Tyne, England, NE4 7YA - Company No. 16666664

Business Hours

  • Monday - Friday: 9 AM - 5 PM (GMT)
  • Saturday - Sunday: Closed
  • Bank Holidays: Closed

How We Can Help

  • Product information and specifications
  • Order assistance and tracking
  • Technical support for research applications
  • Dosing and mixing guidance
  • Returns and refunds
  • General enquiries

Response Times

  • Email: We aim to respond within 24 hours during business hours
  • Phone/WhatsApp: Immediate response during business hours
  • Urgent Enquiries: For urgent matters, please message on WhatsApp

Research Support Our knowledgeable team can provide guidance on:

  • Product selection for your research needs
  • Storage and handling recommendations
  • Safety protocols for laboratory use

Important Note All enquiries regarding our products should relate to research applications only. We cannot provide advice for human consumption or therapeutic use.

For the fastest response, please include your order number (if applicable) and specific details about your enquiry when contacting us.